Banksys' Blurb!

I feel rather agitated today because I have been the victim of yet another poor show in customer service whenever I buy something or indeed ask for something.
Whats the solution, sack them all one by one. Could it be that the incentivisation program is set up wrong, or do english people just not want to work.
Why have you got to wait 15 minutes on the phone for your bank to answer it “Doesn’t sound like the listening bank to me” Why does a 7 Million pound TV advert on behalf of a bank claim great things
for there customers, when they don’t do what they claim to. Why not bank the 7 million and still be crap at what you do. I feel sorry for them, what sort of ROI is that, it didn’t work someone screwed up, AGAIN. What with the cost of everything “Here we go I hear you say” I am not paying anymore. Why when I visit the States, I feel important, and when I visit England which is every day, I feel not valued, and want to promply smack the customer service advisor or post office clerk repeatedly with my bag “with the laptop in it”. The frustration for all of us is going to drive me to “Michael Douglas proportions” and I will feel much better when its happened. John Lewis fantastic customer service. They must have had a euphoric moment 25 years ago and said, you know what?? All the customer service in this country will always be crap, what we should do is treat customers properly (because they pay our wages, and we are remotely happy with our jobs, or we could leave because its our choice) we can then charge 20% more for giving them the priviledge of normality. Im’ starting a new training course it called “smiling” and It’s going to make me rich. Part 2 is “Helping People” that’s going to make me  even more money, and the final part is yet to be written. Customer Service Training companies in the UK don’t make me laugh. There not listening guys, your training apart from the exceptional few is toilet. Speaking off toilets, why is the Mans toilet always a Bus ride away from the entrance of the supermarket, when the womens’ is convieniently located right by the door. Please someone explain it. Im not sexist Im’ married to one who agrees with me entirely, and If I do not get off this blog I will probably not have one. Thanks for listening to my bitter Rant. My wifes thinks it is because I have given up smoking, It’s not, we all know the truth.